Deregulation of energy

I am a person that loves choices. Just recently the government has made it possible for customers to have a choice when it comes to there electric provider. The company that i work for is deregulated in four states 1 New jersey 2 maryland 3 georgia 4 texas............. What amazes me is how ignorant people can be as far as making changes..... When chose another provider peco for example still trouble shoots problems and takes care of concerns so why wouldnt you want to save money and have choices to save!!!